D&D Delivery Service Receives White Glove Customer Service

The Guttman Energy Fleet Fuel Card Delivers for D&D

D&D Delivery Service, based in Thomasville, NC, the furniture capital of the world, specializes in the white glove delivery of furniture goods. D&D delivers to forty-eight out of the fifty states and has a fleet of ten trucks. With an extensive delivery area that requires close to 70,000 gallons of fuel per year, D&D saw a clear opportunity to save significant money with more intelligent fuel choices.

A Personal Partnership with a Purpose

Due to the sophistication of white glove delivery, D&D was focused on finding a trustworthy fuel partner, to ensure the highest quality of service. D&D previously utilized generic credit cards and collected driver receipts. This process limited what drivers could purchase, and most importantly, limited IFTA tracking and savings on fuel.

After research and competitor analysis, D&D decided to move forward with Guttman Energy as its fuel partner. Having a personal service representative was D&D Delivery Service’s deciding factor, and they also knew they would receive close attention, highly- responsive service, and achieve their savings goals.

Solutions

D&D Delivery Service and Guttman Energy worked together to streamline their operations and reporting system. By using the Guttman Energy Fleet Fuel Card, D&D lowered their fuel costs and simplified their fuel purchasing process: no more receipt tracking!

Now, D&D receives simplified IFTA reporting, and obtains transaction information in real-time. Most importantly, Guttman Energy provides D&D Delivery with unmatched customer service.

Jason Albring, Fleet Card Sales Representative, is available 24/7, 365 days per year, to ensure Guttman is providing white glove customer service to D&D Delivery.

Written by:

By actively listening to every customer, I strive to build their trust in finding their specific fueling needs. I take pride in providing world-class customer service, acting as their personal consultant, and building long-lasting professional relationships for many years to come.

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